As an innovator in optimizing the Workplace Experience (EX), SPS helps organizations overcome barriers to productivity by offering best-in-class support services to eliminate daily mundane tasks.
As a part of our solutions, we offer SPS Nexus, a multi-channel platform that supports the SPS Enterprise Workplace Solutions service lines. It is a tool that enables a seamless and convenient experience for work requests. Whether employees are onsite or remote, they can access the tool via their preferred method: mobile app, email, web portal or AI-enabled digital assistant.
Furthermore, it serves as a centralized service management hub, streamlining operations and enhancing visibility and accessibility to support functions managed by our SPS teams. It is designed to elevate our clients’ EX by providing:
– Frictionless Experience for our Client’s Employees when accessing and managing support services requests.
– One-Stop Shop Experience makes support services status more visible and easier to manage.
– Increased Productivity by allowing the automation of tasks.
– Flexibility & Agility by connecting other work requests systems to SPS Nexus unifying the experience for employees.
Users can create, update, and manage request tickets and receive push notifications related to services including:
• Physical mail and shipping services
• Digital mail
• Facility requests
• Space booking
• Front of house/Hospitality services
• Reprographics
• And more.
The SPS Nexus platform provides multi-channel access to support a hybrid workforce and seamlessly integrates the digital and physical work environments. Additionally, not only does SPS Nexus work in tandem with SPS services, but it also integrates other workplace technology platforms.
Explore how SPS’ Enterprise Workplace Solutions, enhanced with the SPS Nexus platform, can help your business realize new possibilities to better meet the demands of today’s modern workplace in exciting and innovative ways.